Information technology is becoming more and more complex, putting increasing demands on your resources and time. It is very important that all the paradigms of the IT resources are fully integrated to deliver a smooth functioning of your organization. To maintain a smooth flow, to ensure that the systems are running correctly at peak times, to deliver prompt solutions, to maximize the productivity and efficiency, IT support is an inevitable element in an organization.As one of the best it support companies in Nairobi we understand the customer IT Solution requirements and provide optimal solutions that matches their business.

Many businesses are trying to stay ahead on the race and don’t have time to think about the IT support strategy. But a strong plan for support should be a part of your organization infrastructural plan. Support is crucial because if any IT issue arises due to any glitch, the end users expect the support to get their issues resolved.

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  • Lower operational and labour costs

    It may seem to to be counter-intuitive but outsourcing your IT services can reduce overall costs. If this is executed properly you can reduce costs directly and indirectly through staff and investments in technology.

  • Efficiency

    Reduce the need for an internal resource to manage day to day IT issues and allow staff to focus on their real job.

  • Increased efficiency

    You’ll have your IT needs outsourced to us, and during times where you need additional project support, we will supply the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

  • Agility

    We are aware of current technology trends and what is available in the marketplace. Re-engineering systems and workflow, quickly and efficiently rather than the traditionally time-consuming process.

Our IT Support services will help you succeed. Let’s get started

Solutions

OUR FOCUS AREAS

  • IT Support Helpdesk

  • Monitoring of IT systems to get early signs of impending issues.

  • Malware Protection (Antivirus software)

  • Software Update Patch Management

  • Backup provision and management

  • Mobile Device Management

  • Reporting on the health of your IT Systems

  • Strategic Advice

Why choose us

WHY PARTNER WITH EASTEK

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    We have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.

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